Keep the issue visible until it is resolved.

• Select the Google account you intend to use when the account chooser appears.
• Current access is limited to permitted organizations and invited accounts. Ask your organization administrator for an invitation if no account is found.
• If an existing account uses the same email, sign in with the existing password and review “Connect Google account.” Email match alone does not link accounts.
• For an invitation link, confirm that the invited email matches the sign-in email.
• If your existing sign-in method is unavailable or linking fails, contact support instead of repeatedly creating accounts.

Never send passwords, verification codes, OAuth tokens or full browser cookies.

Open public sign-up is not currently available. Organization owners or administrators decide invitations, roles and service access.

For denied access, send the account email, organization name, service, time and displayed error code. Redact customer source content from screenshots.

1. From the account email, send a deletion request to hello@crewai.work.
2. Use the subject “CrewAI.Work account deletion” and state whether it is a personal or organization account.
3. Support verifies account ownership and the scope of organization data and legal retention. We do not ask for passwords or verification codes.
4. After explaining scope and retention reasons, we remove or de-identify the active account and deletable data.

Disconnect Gmail in Mail under Settings → Account connections → Disconnect. Disconnect Google Calendar in Calendar under Settings → External calendars. Disconnection discards stored connection credentials and stops future synchronization.

You can also revoke CrewAI.Work in Google Account “Third-party apps and services.” Revoking access can affect Google sign-in and connected Gmail or Calendar features. It does not automatically delete the CrewAI.Work account or previously synchronized service data; use the process above for full deletion.

Email hello@crewai.work with:

• Sign-in email and organization name
• Affected service URL and time
• Displayed error code and reproduction steps
• A screenshot with personal and customer content redacted, when needed