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Follow an import shipment's documents, shipping, customs and costs on one screen

TradeFlow manages import shipments, the goods you bring in from overseas, with a document center, shipping and customs tracking, and cost allocation. You work with overseas partner companies on a shared collaboration screen. AI Crew helps look up progress (beta), and people handle filings and payments.

Designed for: For purchasing and trade staff who handle overseas OEM or import deals, and for operations leads who want to know their true import costs.

When you need it

Import work tends to scatter documents, schedules and costs across many places.

Quotes, invoices and packing lists sit in email attachments and personal folders, so you gather them again for every customs clearance. TradeFlow keeps the documents for each import shipment in the document center.

To answer "When does the ship arrive?" you contact the carrier every time. When shipping and customs progress is recorded on the import shipment, everyone sees the status on the same screen.

If you cannot split freight, duties and other charges by product, your costs get blurry. Cost allocation divides what each import shipment cost so you can check your unit costs.

How it differs from general work tools

Key features

It covers the basic import workflow.

Import shipment management

Create and manage import deals as import shipments. See which product comes from which partner company inside one shipment.

Document center

Collect the documents each import shipment needs in the document center. No more hunting for papers at customs or settlement time.

Shipping and customs tracking

Record and follow each shipping and customs stage on the import shipment. Sales and operations staff check expected arrivals on the same screen.

Cost allocation

Record freight, duties and other charges on the import shipment and allocate them. You can check unit costs by product more accurately.

Partner collaboration screen

A collaboration screen you share with overseas partner companies. You both check progress and documents in the same place.

Ask AI Crew about progress

Ask in the AI Crew command window how far an import shipment has come, and AI Crew looks up TradeFlow to answer. Sales and marketing staff can check without waiting for the trade staff.

What AI Crew does and what people decide

Working with AI Crew: an example

Below is an example from the fictional company Ondam Living Co. It is bringing in the first batch of the "Ondam mug set" from an overseas OEM factory.

01PersonOpens an import shipment

The purchasing manager creates an import shipment for the first batch of mug sets and uploads the order documents to the document center.

02PersonShares progress with the partner

The OEM factory contact checks shipping progress and documents on the collaboration screen and sees the same information as the purchasing manager.

03AI CrewLooks up progress and answers

A marketing team member asks in the command window, "Where is the mug set now?" AI Crew looks up the shipment's shipping and customs progress and answers (beta).

04PersonPeople handle filing, payment and costs

The responsible person and the customs broker handle the customs declaration and payment themselves. After the goods arrive, the purchasing manager allocates freight and duties and checks the unit cost.

Connected work in other services

Admin and security

Frequently asked questions

Does AI Crew file customs declarations?

No. The responsible person handles customs declarations, letters of credit, payments and certificates of origin directly. AI Crew helps look up progress (beta).

Which features can we use now?

You can use import shipments, the document center, shipping and customs tracking, cost allocation and the partner collaboration screen. It is a first version that covers the basic import workflow, and we expand it based on requests from real use.

Do overseas partners use the same screen?

Yes. On the collaboration screen you share with partners, you see progress and documents together.

Does it handle export work?

The current features focus on import shipments. We check the scope you need when you talk to sales.

Does it connect to the trade or logistics systems we use now?

The scope of connections to your existing systems is decided together when you talk to sales.

Related pages

Try it on real work

Start with AI Crew in the November closed beta.